• The moving industry has “peak” and “off peak” seasons. The “peak” season for movers is during the summer. Also the beginning and the end of the month or end of the year holidays are extra busy for movers. During that period of time the demand for moving equipment, vans, and personnel is heavy.
  • Your move should occur at a time that is convenient for you. However, you should consider if you want to transfer your children during the school term as well as other factors involving your family. If your move can be rescheduled for another time when the van line agent will be able to accommodate your preferred delivery dates, you may be able to reduce your moving cost.
  • Call or email the van line agents that you selected to set up a visual survey— moving estimate with a relocation consultant at home. The relocation consultant will prepare an estimate in writing and submit it to you.
  • Decide what items you want to ship and what will be discarded. Inspect your home; check your attic to your basement, before the relocation consultant will arrive. Show the consultant everything that you will be moving.
  • If you decide to do your own packing, get packing supplies and start collecting strong boxes suitable for moving. Complete all your packing by moving day.
  • If your company is relocating you, find out what portion of your moving expense will be paid by your company.
  • Obtain a written appraisal of antiques to verify their value. Do not retouch, wax or oil wood furniture before moving. Some products may soften the wood, making it vulnerable to imprinting from furniture pads.
  • Notify the post office that you will be moving. Provide them with a new address (permanent or temporary).
  • Notify utility companies for transferring your utilities.

  • Work” with the movers. Be on hand when the movers arrive. If you are not able to be present while the movers are there designate an authorized person who will be authorized to take your place. Let the van line agent know to whom you have given the authority. Be sure that your chosen representative knows exactly what to do and which valuation liability program and amount you have selected. This person may be asked to sign documents obligating you to charges.
  • Provide the new phone number and all other phone numbers where you can be reached while shipment is in transit. Make sure to take along the destination agent’s name, address and telephone number.
  • Review all paper work and details when the van operator arrives. Accompany the driver as he or she inspects each piece of furniture with tags of identifying number. These numbers along with a detailed description of your goods at the time of loading will appear on the inventory.
  • Stay home until the last item is packed. Make a final inspection before the van operator leaves. It is your responsibility to see all of your goods are loaded. Leave your phone connected throughout moving day. After the movers leave pack your phone in one of your suitcases for easy access when you arrive to your new home.

  • Clean your house as much as you can before the moving van arrives. The driver will contact you or the destination agent at least 24 hours prior to expected arrival time. This allows enough time to locate you and begin preparation for unloading. It is your responsibility to contact the destination agent if you cannot be reached.
  • Review your floor plan so you can tell the movers where to place your furniture and appliances. Make yourself available for the movers for instructions on where to place your furniture while unloading. Stay there in case there are any questions.
  • If you cannot be at your home while the van is being unloaded be sure to authorize a representative to accept delivery and pay the charges for you.
  • Inform the destination agent of your representative and his or her name. Your representative will be asked to note any change in the condition of your goods noted on the inventory at the time of loading, and to note any missing items at the time of delivery.
  • By signing the inventory sheet, you are acknowledging the receipt of all items listed. Document any loss or damage on the inventory sheet and report this to the van line agent at destination, immediately. Make sure you have your reference number when calling the van line agent for questions or concerns.
  • Get a baby sitter for your kids during the unloading process.
  • Put your pets in a room where they will not be in the way of the loading process.
  • Unpacking of containers service is available but must be made in advance.
  • Limited unpacking and removal of cartons may be requested on move in day.
  • Do not use your stereos, computers, televisions, other electronic devices and appliances for 24 hours after delivery to prevent possible damage. Allow them to adjust to room temperature.
  • Payment is required upon delivery in cash, traveler’s checks, money order or cashier’s check. Personal checks are not accepted. Unless other arrangements were made in advance you are expected to pay upon delivery.
  • Make sure all utilities have been connected.
  • Have your phone connected a day before move in.
 
     

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